Failing to call and reschedule or cancel your appointment denies other clients the ability to book their own appointment. We respectfully ask that all cancellations / rescheduling requests be done at least 24 hours before the originally scheduled appointment time. If you cancel an appointment 3 times with less than 24 hours notice you will be charged $100 on the 3rd time and anytime thereafter, You will be required to pay such charge before moving forward with your future appointments and failure to pay will result in the cancelation .

We do not do refunds after the stylist is done and, the client does not state that he/she is not pleased with the outcome and waiting a day seeking for a refund. we can only guarantee a touch up within a day or so, the hair was done and , If the clients requires the whole hair to be touched up, that will result to making a new payment for a new hair done.

Bad behavior and rudeness to a staff WILL NOT BE TOLERATED! We reserve the right to refuse services please be respectful or you will be asked to leave.